Synero Privacy Policy – How We Protect Your Data

Privacy Policy

Introduction

At Synero, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Website Tracking & Analytics

We use Google Analytics, Google Tag Manager, Pixels, and other analytics tools to track website usage and improve our services. These tools help us understand visitor behavior, traffic patterns, and interactions on our site. While this data helps us optimize user experience, it is collected anonymously and does not personally identify users.

Integrations & Third-Party Services

Synero offers integrations with various third-party services such as Google Calendar, Outlook Calendar, Zoom, Twilio, payment processors, and marketing tools. When you connect an integration, you agree to share access to relevant data with that provider. This data is also stored within Synero and may be accessible to your staff through the dashboard to facilitate seamless scheduling, communications, and transactions. Each integration operates under its own privacy policy. We encourage users to review the privacy policies of these third-party services:

Users can disconnect and delete their integration data at any time from their Synero account settings.

Data Storage & Security

We securely store the information you share within Synero to provide our services effectively. However, we do not sell, rent, or share your personal information with third parties. Payment details are processed securely through integrated payment gateways, and Synero does not store sensitive payment data.

Additionally, Synero provides built-in Twilio SMS functionality for all users. While we manage and pay for SMS notifications, all messages sent through Twilio are subject to Twilio’s privacy policies.

Users have full control over their stored information and can request deletion at any time.

Your Rights & Data Control

You have the right to access, modify, or delete your data within Synero. If you wish to remove your account or any stored information, you can do so from your account settings or by contacting our support team.

For calendar and communication integrations, revoking Synero’s access through your Google, Microsoft, Zoom, or Twilio account settings will immediately disconnect the integration and remove access to your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our services. Any updates will be posted on this page, and we encourage users to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at info@synero.net