Changing Appointment Status via Links in Synero
Synero’s Change Appointment Status via Link feature allows clients and staff to update appointment statuses with a single click. This eliminates the need to log in or manually update statuses, improving efficiency and communication.
Benefits
- Quick & Easy Updates: Clients and staff can change appointment statuses instantly.
- Reduced Administrative Work: No need for manual updates—appointments can be confirmed, canceled, or rescheduled automatically.
- Improved Client Experience: Customers can modify their bookings effortlessly without contacting support.
Setting Up Status Change Links
When setting up notification workflows, you can include direct status change links in emails or SMS messages. These links allow clients or staff to update an appointment’s status with a single click.
Use the following placeholders in your notification templates to generate the appropriate links.
{link_to_change_appointment_status_to_approved}
– Instantly approves the appointment.{link_to_change_appointment_status_to_canceled}
– Cancels the appointment.{link_to_change_appointment_status_to_pending}
– Marks the appointment as pending.{link_to_change_appointment_status_to_rejected}
– Rejects the appointment.
How It Works
- Receive Notification: Clients and staff get an email or SMS containing the status change link.
- Click Link: The recipient clicks the link to update the appointment status.
- Status Updated: The system automatically changes the status, notifying all relevant parties.